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Tracey-- Neither have I ever had any reservation agent make ANY distinction of the "potential" destination points we own and the "trust destination points". I am just annoyed that they do treat us differently. The reservation agents are just fine--but the sales people are a whole different bred! It's interesting if you look at the website for the European owners--they seem to make no difference. I presume that is because all of those properties held out and they had to court them into the system. Go figure....