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My wife and I went for a breakfast session and sales presentation this morning. I had always heard about the sales tactics of vacation club staff, but this experience was remarkable, to say the least. Before today, I was actually open to the concept of a vacation package ownership. After today, no way in hell will I ever buy. Especially at Grand Mayan. We met our sales guy, Richard, who was very friendly and easy-going. We toured the Grand Mayan, and The Bilss and had a breakfast at their rather impressively large buffet. All was good until they deposited us on the floor of the Grand Bliss, in a large auditorium style room with tables and chairs everywhere. To this point, there had been model rooms shown, smartly dressed sales reps and a semi-professional approach. Once in the pressure cooker room for closing, however, everything changed. Richard, although thrown into the wolves and unable to answer the most basic questions about the property, meant well, but had no real possibility of closing any deal. He was very nice but vastly untrained on basic facts of the company and ownership. When I requested a detailed accounting of some hard numbers to consider, nothing was provided. When told I wanted to take some collateral material with me for review, nothing was provided by the sales team. When I told them I was hesitant to buy into a club until I had spent the remainder of the week experiencing PV, I was told I had to buy today under some Federal Act that required people to purchase on site only. When I finally said, "I am not writing a check today , please just provide information and allow us the opportunity to review information and continue the conversation later" I was presented with some questionable sales manager that then began to write down numbers on the note pad, reduce figures and further provide smoke and mirrors on why Mexico is the only place to buy in. She was also pretty demeaning to Richard, the guy who had taken the time to show us around. We got led downstairs to check out with some guy who works the "construction side" of the business and was asked a few questions. At this point, he told us the "sale people really aren't part of our team" and offered even lower and lower price points. But, they would still not get the clue that nothing would be signed without some time to discuss and review material. Finally, they brought in some guy who worked in their financial department. He was a true gem and almost got his nose broken for insulting my wife. He said, "So, as a lawyer, you are telling me you need to read an agreement entirely before you sign?" Me: "um....yes, its a basic concept of law. Contracts, are binding." Him: "Really, because even when you hit the 'send' button on internet purchases, there are ways out of it. This really is no big deal." Me: "Really? Would the team of Mr. Chavez's attorneys just "let me out" of some agreement for $22,000? I think not." Then he proceeding to accuse us of coming just to get free breakfast and not really wanting to purchase or consider purchasing. He offered up the name of his manager to my wife (who wanted to file a complaint after his comments) but then he backed away, never to provide the contact info, even after it was requested again. We finally got the OK to check out, but its amazing how horrible the experience was. We were actually prepared to DISCUSS purchasing a vacation package and open to the idea. After this BS, I feel like I luckily escaped these hacks. I am sorry to hear that others have been victimized. This place and Mr. Chavez's apparent dream of becoming bigger than Disney are a total joke.