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Pineda and Hibjan family, sorry to hear that you have been caught up in the Tonya Williams/Dream Travel Condos web. As you have now realized this is not an isolated incident. I would just advise you to be ready to find another source for accommodations because Tonya's mode of operation seems to be to drop you as a customer and cancel your reservations when she encounters someone not happy with her inept customer service. She does refund the money promptly but I am sure that is not what you had in mind when you booked your reservation. There are other reputable providers out there that I am sure can help you and actually answer their phone. Good luck with your travels. Casey