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Don't be fooled by people impersonating satisfied customers. They are called shills. They come in the forum with a story about how the company helped them. It's all a lie to get you to their website and then they convince you to send them money upfront. It's a SCAM !! All they want is the upfront money. Anyone can create a website and use a drop box for their mail. NEVER pay anyone money upfront that claims they can cancel your contract especially one from Mexico. They are notorious for their scams. You have a better chance of winning the Nigerian lottery.