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In your last 5 post you seem to be answering yourself. In looking at them on the BBB, they have been in business for 31 yrs., located in Vista, ca. with NO COMPLAINTS, NO REVEIWS. That doesn't right at all, 31 yrs. (come on), they are not accredited. First thing I'd do, is file a complaint with the BBB. Then it might be in your interest to contact your local prosecutor and see if if there would be recourse for a fraud charge. It sounds like with the time limitations in your contract your stuck. They had you from the git go, as no one could respond in the given time frame.