trouble with using timeshare weeks!

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Original Message:

trouble with using timeshare weeks! (by Kirsten L.):

Yes. I have owned my timeshare for 10 years with them and have never had a problem until this year. I know they have new ownership since 2016. I have tried to reserve my weeks for 2018 and they told me aug sept and oct where the only times available. They are trying to say that I haven't paid 2015 too. Who did you deal with?