Original Message:
Re: Open Letter to Steve Cloobeck, Diamond Resorts International CEO (by Irene P.):
Jay Cloobeck is no longer in power at Diamond. This thread should be eliminated. Cloobeck is the only Undercover Boss that had to be filmed twice because the first time he made the mistake of saying any Diamond member not happy, he would give the money back. Given over 900 members alone complained to the AZ AG of unfair and deceptive practices, the company was flooded with requests from members asking for their money back, so they had to film a second episode not saying this. It sounds like you have good skills, apply for a company that is worthy of your skills. In my opinion, after hearing from 731 families who bought Diamond points, most describing how they are financially devastated, dismissed with "You signed a contract," repeat offenders allowed to sell unchecked, find a company you would feel comfortable. You sound like an honest person.