belaire golf resort and spa

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Original Message:

Re: belaire golf resort and spa (by Michael S.):

PROFECO is a (Spanish) acronym for Mexico's consumer protection agency. Their English web site is at http://www.profeco.gob.mx/english.htm. They have several personnel who speak excellent English & can be reached at 011-52-55-52-11-17-23 in Mexico City.

The lady that I spoke with several times sounds very unfriendly but was really quite helpful. The first person who answers the phone may not speak good English - just ask her Habla Usted inglés? ('ahblah oosted eenglays?') - & she'll get someone who does.

They have both administrators & lawyers, & they have quite a bit of authority (they just fined Belaire for not attending a scheduled meeting). I'm impressed that Mexico is taking its tourist business so seriously.