Original Message:
Anyone who has experience with Sapphire Holiday Collection weeks ? (by Carmen H.):
We demanded a refund. Had the same experience as you and we were so dissapointed, as it sounded excellent. Our conversation with Sapphire rep prior to demanding refund was him telling us there was problem with contract! When we pressed for refund, we were sent a generic looking form that seemed to want our banking info. I found it interesting that Sapphire tries to promote this 180 day policy that service will be active. That's because credit card companies only have 181 days to dispute charge. We got our money back. In our opinion this is a scam.