Diamond Resorts reduces owner benefits again!

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By susana277

Diamond Resorts reduces owner benefits again!

It appears they have billed only those affiliated with the Hawaiian collection. The rest of us await the dropping of the shoe.

Avatar for susana277 susana277

1 year ago
Dec 02, 2014

By michaelr1128

Thank you for the Posts!

It's been 5 months since the last post on the subject of DRI reducing ownership value. I am an owner at San Luis Bay in Avila Beach for over 10 years. The first two years were great under Sunterra. I could always either reserve a studio during my week (34) or rent available days at a very reasonable price.

I haven't been able to reserve "My Unit" during "My week" for years. In fact, I can't even reserve any unit any decent week because those with more points get priority. The standard answer I get to my inquiries is "buy more points".

Now we are relegated to reserving in the California desert during the summer. What a deal!!

Avatar for michaelr1128 michaelr1128

1 year ago
May 15, 2015

By lindab618

Thank you for the Posts!

I am an owner of a time-share at Los Abrigados in Sedona, AZ. With the Diamond International takeover of ILX (original timeshare company), my "points" are not enough to use during the peak times, although my original purchase gave me the right to book any one of the 52 weeks of the year, without restriction. DI's response to me about the loss of value, is to buy more points.

I feel your pain. I have no intention of putting any more money into what is already a bad situation (sharply rising annual maintenance fees).

Avatar for lindab618 lindab618

1 year ago
May 15, 2015

By davidk689

Diamond Resorts reduces owner benefits again!

If you originally had a deeded timeshare with ILX and "upgraded" from Sedona Vacation Club to Premier Vacation Club you got stuck exchanging that membership to DRI points. If you had declined the "upgrade" and just kept the original deeded ownership, as I did, you would be able to book your floating week with no difficulty.

It is still a ripoff with the ever-increasing maintenance fees and the downgraded amenities, but at least I get something out of it.

NEVER sign anything in any kind of "update" or sales presentation from anyone involved in the timeshare industry. They are all thieves.

Avatar for davidk689 davidk689

1 year ago
May 16, 2015

By lindab618

We did not upgrade to PVC....we still have the deeded property, so I don't understand why they are telling us we are limited by points.

Avatar for lindab618 lindab618

1 year ago
May 16, 2015

By hovhannesa

I am fed up with them. In 15 years missed one quarterly invoice which I did not receive and they are trying to get $150 interests for it. After 1 hour conversation on the phone they "tried to help me" by reducing it by half. I will simply send them back the certificate and finish this. We enjoyed it when we were under Monarch resort Palm Springs. However with current maintenance fees it does not make sense. One week is costing us about $1800 and we can't even get a normal property and 2 bedroom that we owe. For that amount I will rent anywhere I want without time share. So we will just stop all the payments and return the certificate.

Avatar for hovhannesa hovhannesa

1 year ago
May 17, 2015

By davidk689

You may just be speaking to someone who assumes you are on points. As a deeded owner you have the absolute right to book any week which is not previously booked by someone else. I don't always get my first choice of weeks (or split weeks) but do end up getting something fairly close to what I first wanted.

If you think they are jerking you around try this: call up to make a reservation as just someone who is not an owner but just looking for hotel accommodations. Get some dates when there are rooms available. Write them down and then tell them you will call them back after you confer with your spouse (or whoever). Record the call.

Next call them (it would be good to have two different people doing this) to make a reservation on one of those weeks as an owner. Record the call. If they tell you nothing is available just politely say you will call them back.

File an action in small claims court (probably Coconino County) for the full amount of your annual maintenance fee + any legal costs incurred (filing fees, process serving, collecting, etc). You might also want to include your cost of other lodging for the week if you decide to go to Sedona and stay somewhere else.

Avatar for davidk689 davidk689

1 year ago
May 17, 2015

By opalw3

Diamond Resorts is not looking to take your timeshare back, believe me. They are out there buying up more resorts.

Avatar for opalw3 opalw3

1 year ago
Jun 18, 2015

By opalw3

Thank you for the Posts!

Diamond is renting inventory to the public. That's why you can't get in. Look at vrbo.com and you'll see your resort's inventory being rented.

Avatar for opalw3 opalw3

1 year ago
Jun 18, 2015

By louised80

Thank you for the Posts!

Is anyone going to the PREMIERE VACATION COLLECTION OWNERS ASSOCIATION, INC. ANNUAL MEETING? I don't want to give my proxy to the governing board as some of them are Diamond employees. I'd like to give our vote to someone who will address the almost tripling of our maintenance fees.

opalw3 wrote:
Diamond is renting inventory to the public. That's why you can't get in. Look at vrbo.com and you'll see your resort's inventory being rented.

Avatar for louised80 louised80

9 months ago
Sep 03, 2015

By gracec97

Diamond Resorts reduces owner benefits again!

I am happy to say that we finally found a way out of this hell hole after losing thousands to resale companies. My wife found an advocacy group that guided us in getting rid of our deed that was now nothing but a burden after years of rising assessment and maintenance fees. They did require a fee but was very minimal to what we paying in yearly maintenance fees. After paying thousands of dollars for about 30,000 points, we took it as terrible lost and deeded it back to them. The points system is the biggest scam that I have ever encountered I feel like is just what Bernie Madoff did. They are basically selling time and doing it in a way that should not be aloud. This may not be the case with everyone but seems to be pretty familiar pattern and based on the experiences my wife and I had. Best advice I would give is walk away from these crazy fees if you get the chance. If you are looking to get help I would contact the group TRN we worked with out of Portland, ME who was able to rid us of our deed with no risk. It took about 3 months but we are no longer owners which is all that matters now. We might have lost a lot of money in this damn timeshare but not being owners any longer is true bliss. Best of luck to those of you looking to cancel your contract, don't give up there is help.

Avatar for gracec97 gracec97

8 months ago
Oct 02, 2015

By lindab618

Gracec97...congratulations! After we got DR to accept transfer of our deed, we were kind of depressed at having lost so much money. It took a little while, but then we accepted the concept of "not throwing more good money after bad" and cutting our losses, etc. We have learned our lesson (I hope) about signing contracts without fully understanding and appreciating the long term effects and possibilities. For those for whom the time-share ownership has been successful, we are happy, but for us, it was just a bad experience.

Avatar for lindab618 lindab618

8 months ago
Oct 03, 2015

By michaeld414

DRI is selling more 'Points' than they can ever accommodate, its like 'selling air', and in my opinion is a fraudulent business model... Then they will use your money to defend themselves against any and all members or groups of members.... The Class Action Lawsuit that was filed by the COPP group was a huge opportunity to expose that 'business model' to the public, as well as stacking the oversight boards with DRI friendly employee's and people connected to them... We walked away from over $ 54,000 in purchase price in cash, and many years of increasing fee's and assessments for damage to the facilities that were known and hidden from potential new members.... "Just get the money" is their Motto

Avatar for michaeld414 michaeld414

8 months ago
Oct 04, 2015

By rickm325

You may be able to get some money back from DRI. I did and here is how...

I got rid of my DRI timeshare (kaui) a few years ago, thank God! We did loose thousands after doing this but it was well worth it...no more headache! One good thing out of that timeshare was that my family and I enjoyed many Hawaiian vacations with it, BEFORE they were bought out by DRI. I was able to get a few thousand dollars refund from DRI after they had me agree to not let anyone know about this but I'm doing it anyways!! Briefly, here is how: Several years ago I, like many of you was talked into buying more points for a few thousand dollars, to get more time. After everything started happening (assessments, etc) I filed a complaint with the BBB on what DRI was doing. It was a few years ago and I don't remember specifics of what I said but basically it was about their unfair business practices. Not long after doing this I was SHOCKED to get a phone call from a DRI "bigwig" (sorry but I don't remember his name) saying he would refund me every dollar spent on the "additional points purchase" if I would then tell the BBB it was taking care of. I did not believe him but I thought what the heck so I said yes. Within 2 weeks I received a check for that exact amount! I couldn't believe it! I still lost thousands of dollars on this timeshare but that check made it a bit more bearable. This was several years ago but It might be worth it for you guys to try this! If you do, good luck!

Avatar for rickm325 rickm325

8 months ago
Oct 05, 2015

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