Mayan Palace Nuevo Vallarta

GREAT PLACE TO VACATION!! Just got back from "The Grand Bliss" It was beyond 5 Stars. The Service was magnificent and we are going back in October 2011. We Loved it so much We and a Couple of Friends bought a 2 Bedroom Suite at The "Mayan Palace" No one pressured us at the Timeshare Presentation.

Everyone was Accommodating and Polite. The Mayan Group has 5 Resorts all within Walking or Shuttle distance. So Many Restaurants and 8 Pools including The Lazy River, and a Professional Golf Course.

We Love Timeshare so much we own 10 Suites in Cabo/Puerto-Nuevo Vallarta/Cancun/ Playacar/Isla Mujeres/Acapulco, We use all the Suites for us or our Family & Friends. Once You stay in Timeshare Suite, you will never want to stay in a Hotel.. We Rent them also & have never had a problem. I would recommend the Mayan Group of Resorts to Everyone!!!

We stayed at the Mayan in marina Vallarta. the property is great. Be prepared to go to Walmart & buy one of those egg-carton foam pads for the bed, because they are hard as slate. AND don't participate in their Timeshare presentation, at the Grand Mayan in Nueva Vallarta. We were told that it was going to be approximately 90 minutes, we were offered 500 pesos credit per person to our bill if we attended, there was 5 of us. The man who was our salesperson, Gill, was very pushy, said very inappropriate jokes to my In-laws, and kept telling us that all the time share's included golf, even though we told him we don't play golf. he was pleasant enough to start, but when it was apparent that we weren't go to buy into the timeshare, he got more and more upset, even insulting. He told us by law that he could keep us there for 7 hours. We were there for almost 6. They did NOT want to let us go.

The Resort is nice,Clean, and well cared for. However. I called to make an owners reservation 1 day after my six months in advance was past. I could not get in. So, I traded out and will never give a recomendation for anyone to buy there.

I have since exchanged into the Grupo Mayan resorts, using "junk resorts" which I have purchased for very little money as resales. Get to stay in their "5 star" for less than their maintanence fees.

We are owners of a 2 bedroom suite at the Grand Mayan and have stayed there the past three years in November. The water park is spectacular - took our grandkids one year and they LOVED it.

I have nothing negative to say about the resort itself (hence the five star ranking), but I think the timeshare management is deceptive. In the three years we have gone there, we have yet to get an ocean view - I think these are reserved for non-owners. They want to make a good impression on potential buyers. I have tried everything at checkin (including offering a bribe!), but it hasn't worked. Also, as an owner I can only request a room six months in advance rather than a year as at other timeshares we own. Then, when we call on exactly the day we can first make a reservation, most of the units are already booked. What is going on here? If I look at Redweek rentals, there are rentals listed for a full year in advance. So, someone is obviously making reservations more than six months out. I suspect the resort itself is offering these rooms to non-owners as they want non-owners to visit as potential buyers. And yes, the timeshare presentations are high pressure, even if you already own they have a "great deal" that will cost you money now but in the long run "you will make money"! The sales ploy is to buy additional weeks and rent them out - they give you a price that is unrealistic. Again, if you look at Redweek, there are many rentals at lower cost.

So, the resort itself it fantastic but the timeshare aspect is very frustrating.

I planned a vacation here and was unable to go, so I sent a bunch of my girlfriends for a week of fun. They went in February and STILL keep talking about how great the resort was and how well they were treated there. The staff was friendly and the rooms very clean and impressive. I have stayed at the Grand Mayan next to this resort which is also gorgeous and a great stay. I checked out all their pictures and it does look great!