Mayan Sea Garden Mazatlan

We own a timeshare here and thought we would check it out. What a disappointment. Very far from town which is a great place to hang out, eat and shop. Let's start with the room. What is considered a two bedroom and can sleep 8 to 12 is a bit bigger than a hotel room. You are constantly banging into furniture. The musty smell was very unpleasant. The only decent rooms are the top floor, one bedroom units which overlook the pool and the ocean. We tried to get into one of these all week but to no avail even though people were departing daily. We had some complaints and were treated rudely by one of the front desk managers. The one restaurant which offers a buffet breakfast and dinners was terrible: cold and dried out for the most part. After two tries we gave it a pass. The pool was literally freezing even on the hottest days. You are harrassed to upgrade your time share and the place is overrun by sales staff. Next time we will get a nice cheap place close to town.

My good friend went there and this is what she said:

"I liked it. I read the reviews when I got back and was surprised by them. Personally, I was pleased with the room and the service. It was very clean. The decorations were a little bit outdated. The food was great. I had no complaints. I would go back."

Staying there forced me to buy at Pueblo Bonito Emerald Bay with the promise that I could finish out my stay there. Our room overlooked the lovely sewer drain pipe. Absolutely horrible place to stay. Pool was frigid and the drinks were so pricey (double that of other places).

it was really great, we stay for 2 weeks, and all was perfect

We stayed at this timeshare. I would never stay at this place again. It is very far from anything. It has a very small beach with no place to lie down. We tried to play ping pong and they wanted to charge us. Tennis also had a charge.

After we moved the dresser uver under the window, the main bedroom was small but decent. Until we figured that out, the entry to the room was walk sideways between the bed and dresser. The bed was comfortable. No carpet, but the room had very attractive marble tile. The elevator was inconvenient since it let you out between floors. Very nice Kitchen and Round glass dining table for four. There was a very small 2nd bedroom with 2 single beds aranged like an L shaped couch. The shower was small but adequate with plenty of hot water rhat changed temperature about 20 degrees for about one second on several occasions. The room had an air-conditioner smell. This would be a one& a half to a 2 star accomodation except for the great pools, its world class resturant, the wonderful beach facilities, a Fiesta and great front desk service. Never confuse this place with the Mayan Palace, which they are building on the site. It promises to be great!

Just got back from Mazatlan. This was our first time and we very excited. We bought our timeshare in Cancun and loved that resort, so we were expecting somewhat the same. NOT even close...We took three other couples with us to enjoy what we thought would be a five star rated - Hotel, Food and Service. What a disappointment and a joke!!! Do not plan on re- visiting this resort any time in the future. Online pictures of the resort are very deceptive. The rooms are old and dark with a musky odor. The beach is very small with lots of local vendors trying to sell you stuff while you are trying to relax. There is only one restaurant, but according to the brochures, there are three or four. Activities are very limited!!!

We own timeshares at both Mayan Sea Garden and Pueblo Bonito Emerald Bay. We bought the PB timeshare first. We like Sea Garden better because of the nice grounds, the 2 pools, the great beach, friendly and helpful staff, excellent access to town (especially via buses), and it's quieter than in-town hotels/resorts. We come to Mazatlan for the warm weather, the friendly people, the many good restaurants, the beach, and all the activities available in the area, not to sit around the resort pool and in the bar. We are not interested in golf.

On our third visit to Mazatlan in October, 2004, we found the on-site restaurant, activities, and market to be good with reasonable prices when we wanted them. We liked the restaurant better (admitting it is less elegant) than PB Emerald Bay. The pool and beach are just as great as they were before. The laundry was pricey on our first visit, so we didn't use it on our last visit. The staff was very nice on our first visit and better on the last visit. We have to wonder about complaints about staff rudeness as we haven't found that to be true anywhere in Mazatlan.

Yes, the older (Vidafel?) units on our first visit in February 2002 needed some improvement. At that time we would have probably rated Vidafel at about 3.2. The upgrading progress is pleasantly noticable. The new Mayan Palace construction (on the tennis court site?) is starting. The existing facilities, landscaping, and staff are great. We think this resort is a good value now and getting better. It is definitely a good base for enjoying Mazatlan, which we are learning to enjoy more and more.

Because we know there are more expensive and hence more "elegant" resorts in Mazatlan, we rate Sea Garden at about 4.5 in suiting our desires. We'll be back to Sea Garden, and probably will rent out the other timeshare.

Those who have visited in more recent months, will find that rooms have been refurbished and the grounds and pools well maintained. Not as luxurious as the Mayan Palaces, but still a satisfying stay.

The "2" bedroom unit is a joke--1 is all bed, the other is tiny & dark! VERY small units, have to walk sideways to get around the furniture in the so-called living room. The stove didn't work, etc., etc., etc. I wanted to look around to buy a timeshare for myself, but when they found out I was a travel agent, they were RUDE! I would not have wanted one there anyway. I bought one elsewhere in Mazatlan.

This is the second time we've been guests at this resort. It has provided my family with everything we expect in a sunny vacation.

During our two-week stay, we were treated very well by the staff there and any requests we made were met with prompt, friendly service by resort employees and managers.

Our 2-bedroom unit in the main tower was nicely furnished and well equipped to accomodate the five of us. The toughest decision we ever had to make was whether to lounge by the pool or play on the beach. Rest, relaxation, and recreation were well looked after for us at Mayan Sea Garden in Mazatlan.

Getting downtown in Mazatlan is very easy as a bus goes by the resort every 10 - 15 minutes. The buses take you right down into the 'Golden Zone' for between .40 and .80 cents per rider. And, should you have too many purchases to take home on the bus, you can hire a pulmonia for $6.00 to take you right to the front doors of the resort where a willing employee will be waiting to assist you to your suite with your packages.

We will return to Mayan Sea Garden in Mazatlan at a future date.

My only recommendation is that you ensure the suite assigned to you is in one of the main towers (closest to the main pool).

Small units, overpriced, too far from everything. Mazatlan has a lot to offer, and this is at the low end of the scale. The buildings are noisy, too far from the beach, which is very small. I never could find a lounge by the pool with an umbrella, so ended up visiting friends at other resorts most of the time.

The units in this resort are great for 2 people or for a couple with children. However, there were 2 couples in our unit and it wasn't very accomodating. One couple who did the exchange, had a king sized bed in a very small room. There was very little room to move about in the room. The other couple (us) had to sleep one on the sofa bed and one in a room about the size of a walk-in clost in the U.S.A. There were no windows or drawers, only a small closet and a single bed. The resort itself was very nice. The food in the restaurants was very good and reasonably priced. The pool is beautiful as is the beach. There was excellent bus service to the downtown area (the resort is located out of town). The people at the resort were very pleasant and over all, we had a good time. The resort units were not what we had expected and not up to par with what we are accustomed to in other areas. We have been to the Canary Islands, off the coast of Africa, three times and to many resorts in the United States. This one just did not measure up as far as the accomodations. The unit was clean and we had maid service every day. We drank the water from the tap and, so far, have not suffered any consequences.

Very clean grounds. Lots of activities during the day and the evening. Rooms very clean but could use a little updating. We would recommend this resort!

This resort is old and needs remodeling badly. The rooms and the grounds need to be upgraded. Nobody is friendly there and the place seems deserted most of the time.