Wyndham Vacation Resorts at Glacier Canyon

Four generations stayed here in 2008, and had a wonderful time. The numerous water parks offered something for all age groups. The kids, and adults, enjyed the water rides; Even great grandma liked the lazy river! We plan to return frequently. The resort was new and beautifully furnished. Everything we needed was available and convenient to reach. Their shuttle buses were a nice perk.

We stayed at Wyndham glacier June 6, to 13th, the weather was cool during day, rained first 3 days. Good thing there were indoor waterparks. We recieved our welcome gift then a call that said there was a problem with our account. We set an appointment to see what they were talking about. We talked a gentleman names Ramy, it was a sales pitch that we were in a facility ownership that had high maintenence fees. He offered to buy our property back from us located in Florida and repurchase in Las Vegas. He put on paper we would save an instant 60.00 month maintenence, have more points, and save money. We agreed sounded good to us right??? We were misled, we were told due to the large equity from our Florida property Wyndham was giving us a portion of the new purchase under a special 2.99 account, I was led to believe this was like a home equity set at 2.99. We signed all papers and when we got home credit cards came with interrest going to 14.99 inJan 2010. He had put 20,000 on credit cards that we can do nothing about. He also did not rebuy our Florida property so there is no maintence saving as a matter of fact it went up we use to pay just under 200.00 we now pay over 200.00. We did not realize this until we made some calls to try to reverse the sale and leave all our property as was before. We were told nothing they could do it had been past 5 days. This was the most uninfored sales presentation ever, just kept assuring us we were saving money by doing this and sign all papers as fast as he could pass them so we could get on with our vacation. Beware of sales presentations, stay away as a matter of fact. Great place to go with kids. Horible sales persons, they also could not do a tour with two couples we took with us to go toward our maintence fees. Said had to be set up months before. Very disappointed.

We love this resort. It is great for families. The kids never tire of the waterparks. Our kids beg us to go back here year after year.

This review is to clarify some issues concerning rental posting R404068.

__ Rental posting was a split reservation for a (2) bedroom unit from 12/28/08-12/31/08, and a (1) bedroom unit from 12/31/08-1/4/09(this information was noted in original posting).

__ Current rental posting reflects availability of (1) bedroom unit (12/31/08-1/4/09) only, as a result of (2) bedroom expiring 12/31/08 (check- out time is 10 A.M. on 12/31- (resort determines check- out).

__ Contacted on 12/30/08 at 5 P.M. to rent the (2) bedroom unit. Explained that the (2) bedroom unit was no longer available based on reservation as noted above, and clarified in original posting.

__ The occupancy for the (1) bedroom unit should have stated (4) persons and not (5). This was an oversight and has been corrected on current posting. Sorry for the confusion.

__ Sleeping arrangements are determined by the renter. Absolutely no endorsements have been made or will be made concerning (3) adults fitting in a King size bed.

This place is very nice, but be aware what some of homeowners will offer. My wife spoke with J.K an home owner and we agreed to rent a 2 bedroom, as was offered on red week website. We were ready to send a money, but my wife check a red week website again........and noticed a change that 1 bedroom is available from now on. She called him and he said that only 1 bedroom is available, but 3 adults can fit in a king bed ! Kids will have a sleeper sofa . He claimed that this is 5 person unit, but official website said maximum occupancy is 4, so perhaps they will issue only 4 wristbands. Well, please always put size of the unit in your email ! Good Luck