HGVC at The Lagoon Tower

Learn to ask, dear reviewer.

I'm sure if you asked for assistance at the desk, they would find the beach towels you needed. You can ALWAYS ask for fresh towels and to have trash removed. Your owner should have advised you of parking charges, and parking is also available across the street at the Hale Koa lot. In general, ask questions from your owner, who should have already stayed at this location. Don't get mad just because you did not think to ask for help.

We reserved a studio unit for 6 nights and were given a small bedroom with a lockout door to a larger unit. Couldn't watch tv without lying on bed which was a problem when we were getting dressed up to go out at night. Because we didn't stay 7 nights we got no housekeeping services, no fresh bathroom towels and no garbage removed which became overflowing. Pools very crowded, out of beach towels by 8:30AM, to use beach with two lounge chairs and an umbrella costs $62 per day. If beach towels not returned at days end another $10 charge per day. If your have a rental car you will be charged $24 plus tax per day to park it at the resort. Food and beverage prices were exorbitant, much better and cheaper to take a short walk or trolley ride to Lewers Ave for reasonable food and drink. Resort was nice to look at and walk through otherwise a money pit.

This is a fabulous resort. I stayed in the Lagoon Tower four years ago and again this year. The views are gorgeous. Hilton Hawaiian Village is the best resort in Waikiki. I won't stay anywhere else. It is just outside the really busy Waikiki area, so it has a nicer feel and is very tropical. The beach is beautiful and now the lagoon is useable. The rooms are nicely appointed and clean. I give it five stars.

The Lagoon Tower is situated next to the Hilton Hawaiian Village. The ocean view is magnificent and it is right on the new lagoon that just opened last year. The view of Diamond Head and Waikiki beach is breathtaking.