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Reviews of Hilton Grand Vacations Club (HGVC) at The Lagoon Tower

Honolulu, Hawaii

4.3

Out of 5
5 reviews
  • 5

    (6)

  • 4

    (4)

  • 3

    (1)

  • 2

    (1)

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    (0)

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Reviews

  • Avatar for peter449
    By peter449 Nov 27, 2012

    Stayed at this resort for the first time last year during the NFL Pro Bowl in a 3 Bedroom Penthouse Unit. It was the most unbelievable room I have ever stayed in. The views were spectacular The wrap around balcony was awesome Floor to ceiling widows offer breathtaking views of the ocean and lagoon. I am going back this year, can't wait. If you need anything while at the Resort just ask they are more than willing to do what it takes to make you comfortable. We never had a problem getting towels. We got a mid week cleaning. No need to rent a car, lots to do within walking distance. Folks lets face it this is a mega resort, stuff is over priced but if you venture out and use this as your base you will not be disappointed.

  • Avatar for melodieb5
    By melodieb5 Sep 21, 2011

    Learn to ask, dear reviewer.

    I'm sure if you asked for assistance at the desk, they would find the beach towels you needed. You can ALWAYS ask for fresh towels and to have trash removed. Your owner should have advised you of parking charges, and parking is also available across the street at the Hale Koa lot. In general, ask questions from your owner, who should have already stayed at this location. Don't get mad just because you did not think to ask for help.

  • Avatar for eileen242
    By eileen242 Apr 25, 2011

    We reserved a studio unit for 6 nights and were given a small bedroom with a lockout door to a larger unit. Couldn't watch tv without lying on bed which was a problem when we were getting dressed up to go out at night. Because we didn't stay 7 nights we got no housekeeping services, no fresh bathroom towels and no garbage removed which became overflowing. Pools very crowded, out of beach towels by 8:30AM, to use beach with two lounge chairs and an umbrella costs $62 per day. If beach towels not returned at days end another $10 charge per day. If your have a rental car you will be charged $24 plus tax per day to park it at the resort. Food and beverage prices were exorbitant, much better and cheaper to take a short walk or trolley ride to Lewers Ave for reasonable food and drink. Resort was nice to look at and walk through otherwise a money pit.

  • Avatar for dawnk22
    By dawnk22 Apr 8, 2010

    This is a fabulous resort. I stayed in the Lagoon Tower four years ago and again this year. The views are gorgeous. Hilton Hawaiian Village is the best resort in Waikiki. I won't stay anywhere else. It is just outside the really busy Waikiki area, so it has a nicer feel and is very tropical. The beach is beautiful and now the lagoon is useable. The rooms are nicely appointed and clean. I give it five stars.

  • Avatar for terencev
    By terencev Dec 13, 2008

    The Lagoon Tower is situated next to the Hilton Hawaiian Village. The ocean view is magnificent and it is right on the new lagoon that just opened last year. The view of Diamond Head and Waikiki beach is breathtaking.

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