Marriott's Custom House

My wife and I used some of our vacation club points and spent two nights there. What a beautiful hotel! Our room was on the 6th floor. We stayed there on a Sunday and Monday night. We did not hear any noise from the street as some reviewers have reported, but since these are not big partying nights that may be partially the reason.

This hotel is perfectly located. The Aquarium entrance to the T is across the street and Fanueil Hall and Quincy Market are about a half a block away. We did eat the continental breakfast the hotel provides. Coffee & tea are free and you pay a few dollars for the fruit, danish, bagels, cereal, waffles, yogurt, etc. We spent a total of $6 for breakfast the first day and $9 the second. Best breakfast deal in town. There is so much to do and see that we will have to return. We are looking forward to staying at the Custom House again.

We stayed here for a week about two years ago. It was in the early spring. We had such a wonderful time. It is one block away from the T, so you can go anywhere. The staff at the resort were wonderful. They had several very enjoyable no-cost evenings-one night with a singer, another with a story teller. I would highly recommend staying here if you can get a room. It's pretty popular.

We rented a week from an owner here. Had a great room on the 16th floor overlooking the harbor and Aquarium. We landed at Logan, took the shuttle bus to the MBTA Airport stop and bought 7 day unlimited ride passes for $15 each. Two stops on the inbound T and exit at the Aquarium stop. Go in the opposite direction of the Aquarium to exit on State Street at the hotel front entrance. We bought some essentials at the grocery store across the street and were ready to go.

We had 2 day trips planned to Cape Cod and Portland Maine and rented a car from Enterprise at One Congress Street which is about a 4 block walk or you can take the T to the Haymarket stop and it is only half a block from there. To avoid the $38 a day parking fee at the hotel, I had made 2 one-day reservations with Enterprise but they consolidated it into one reservation and told me to park the car overnight in their garage and they validated my parking the next day. Great folks to deal with in that office.

Marriotts Custom House is as everyone has described. We had an air conditioning malfunction and they moved us over night to another room until the HVAC technician could come the next day. Gave us chocolates and a bottle of champagne for our inconvenience.

A week was not enough to see everything we wanted and we look forward to returning to the Custom House again.

"A great experience" - We traded initially to stay at this property and we then bought a timeshare week that year. We have now been to Custom House three years in a row and are still enjoying it. There seems to be an endless list of interesting and historic educational sites in the area with easy access by public transportation. I can't think of any other vacation site with so much to see and do. Further, this historic facility provides deluxe accommodations and is staffed with very helpful and friendly personnel. Don't miss the opportunity to experience Boston from the center, the Custom House.

Wow, now this is a great place to stay. Just got back from my visit to Custom House.

I used my Marriott rewards points to stay here for a few days and I'm glad I did. Like everyone else says ditch the rental car because at $38 a night you will resent it and honestly you don't need a car if you stay here.

You are literally steps to the subway and the Trolley stops. There is a 24 hour convenience store about 50 feet from the resort. There is a nice Irish Pub (Black Rose) right outside the door and of course you can walk just 1/2 block to Quincy Market where you can eat tons of great local cheap eats.

So if you are hesitating on whether to stay here or not, I recommend you go for it. You won't regret it. The staff is super super friendly and the timeshare salesman Tim is also very low key and polite. They do a free wine & cheese mixer on Saturday to of course introduce you to the timeshare process but it was pleasant and got me a few points for my Marriott rewards account.

They do have a very small bar with a nice female bartender. She mixes nice drinks. The valet staff are great and attentive. The resort does have a small gym and a game room with a pool table, air hockey and some games and books. The top floor is an observation deck where you can see fabulous views of Boston and the Harbor. Take your camera for great shots.

The rooms are very pleasant and decorated in elegant furnishings. The rooms facing Quincy Market & the Irish Pub get very loud at night because this is afterall a college party town so if you take a room facing this area make sure it is a very high floor as you can hear the cops and noise for the first 10 floors. I stayed on the 1st floor but the room has been soundproofed so it wasn't so bad.

There is no pool on site but they will give you a pass to the Marriott on Long Wharf. The trolley stops are very close by and there is a great concierge at the resort to help with all the details.

The resort has a laundry area with 3 washers and dryers.

The kitchens are really a wet bar. You can't do any cooking here but who cares because great restaurants abound in the area.

This place makes a great exchange if you can get it. I had a great time and you will too.