The Surrey Grand Crowne Resort and Country Club

We own many timeshares, and for a quiet getaway, this is the one. The staff is ever so helpful and our rooms are very quiet. It is easy to get to activities, and the shows are fabulous. We have never encountered a problem and have been owners since 1999. We highly reccommend it!

Enjoyed our stay here very much! Staff was very friendly and helpful. The units are nicely decorated. The kids loved the jacuzzi tub! We were not pressured to listen to any timeshare presentation, they asked we said no thank you and that was it! I think the location was great because it is tucked away right off the golf course.

I would not return to this resort. There was one indoor pool here. To go to an outdoor poor, which is our preference, we had to drive to another resort and the two outdoor pools there were very small and were crowded at the time. This resort shouldn't even be open until it has all of the amenities that a full service resort is expect to have. We didn't find out about the indoor pool until AFTER we booked the vacation.

We had a problem right outside of our unit where there was a beeping that occured when the fire alarm system got wet from the rain. We heard it thru the night and there was no getting away from this sound until maintenance came in the morning to reset it. After this happening at least 4x during our week long visit, they finally called out someone from the fire alarm company to see what the problem was.

In the morning, the maids' storage room was right by a window where my two daughters were sleeping and every morning, they were woken up at 7:30 a.m. from the maids talking and laughing. Every morning, the garage for the maintenance vehicles was under our unit and they woke us up every day at 7 a.m.

The bathrooms looked like they were not vacuumed before our arrival as there was quite a bit of hair on the floors of all 3 bathrooms. The blinds in the living room broke when we tried to close the blinds our first night and maintenance had to come the following morning to take the down and repair them.

I have stayed at Fairfields, Westgate Lakes, and other resorts over the last 7 years, and this by far is at the bottom of the list of places we would come to again. We would like to come back to Branson, but not to the Surrey Grand Crowne Resort.

We own at this resort and have been very happy with all that it has to offer. We like the many pools, tennis courts and childrens activities. It is in a great location. We have found the rooms to be clean and the staff very helpful. We like this resort so much that we are considering trading our one bedroom for a two or three bedroom.