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Re: I am a former TIMESHARE EMPLOYEE IN MEXICO (by Marge S.):

Hello NYX owner: We also purchased a one-bedroom unit at the original Avalon Resorts in 2005. We decided around six months ago that we no longer wanted to use the timeshare because of my spouse's disability. He does not travel very well any longer. So, I contacted Resort.com via email and said I wanted to just "give back the unit" for free, not asking them to buy it back. They accepted that offer and sent me a Voluntary Surrender Notice that indicated this. We signed the letter (needed to be notarized) and sent it to them. Once they received the letter, I noticed my account said "Foreclosure" and I inquired what that meant. They told me this is how they indicate the account is closed. I asked again - just to be sure - and they again told me it was closed.

Here are emails from: ResortCom International <resortcom@mailva.custhelp.com>

Hello,

Please be advised when an account is cancelled we mark the contract status as foreclosed. It will not be marked on your credit.

Thank you,

MSA Dept.

Hello,

Since your account is cancelled, you are no longer require to pay fees.

Thank you, MSA Dept.

-I am not sure why you were not given this option. Maybe try the email route and ask specifically for the Voluntary Surrender option? Our maintenance fee was paid through 2019 and we did this before we received the invoice for 2020 for maintenance fees.

Note that we were given all those same options when we purchased and they all disappeared when it was sold. We were told we were "lucky" they were going to let us keep the timeshare at that time. We did not receive a new contract when the Avalon was sold. Ours was not deeded, just the RTU. Let me know if you have any questions! Peggy