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Original Message:

Re: Cancelling timeshare rental (by Thomas B.):

As Owner, if I agree to a cancellation due to COVID-19 situation, will Redweek waive the $99 rental service fee? Redweek says Owners cannot cancel a rental once accepted. So what is procedure to modify or cancel a rental agreement? Will Redweek handle that or must the Owner and Renter do it separately? What liability is there to Redweek for these modifications to the rental agreements?