Cancelling timeshare rental

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Original Message:

Re: Cancelling timeshare rental (by RedWeek Support):

Thomas: The $99 fee is waived if you and the renter agree to a cancellation due to COVID 19. You are able to communicate with your renter directly through My Postings at the top of any page. If the renter and owner come to an agreement on the cancellation or any other modifications to the rental agreement, then you would need to let us know by emailing support@redweek.com. We have access to the owner/renter communication that is conducted through the My Postings link that will provide the necessary documentation of both parties agreement to the requested changes.