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Re: Royal Hacienda (by Shannon B.):

stacey157 wrote:

do you have a suggestion on the best building to stay in?

The II reservatinon doesn't have a unit, but I am checking to see what it is.

Stacey-

The person in charge of internal inventory is Jesus Reyes Serpa at jreyess@royalresorts.com. He controls where people are placed from internal/external exchanges. He is quite helpful! You can email him the dates that you are traveling to Mexico and tell him what your preferences are. There are no guarantees, but if you have a specific request... he will try to honor it if he can. You can also tell him when your plane arrives in the event you will be doing a late check in.

Avoid building H, as it faces the Lagoon. Also avoid building F - unless it is villa F118, F218, F125, or F225. Buildings D, E, and M are beachfront. A,B,C,I,J,K, & L are all ocean view. There are a few units in building C & L that may be blocked a little from a straight-on view of the ocean, but if your villa is 3rd floor or higher, you should be fine.

Villas with a 4 as their third # (i.e. B-405) are pool level, or ground floor. Beach front ground floor villas will have a 1 as their first number (i.e. E-114)

We have stayed at The Royal Mayan three times and had great luck with beautiful units each time. We've stayed in builidng A,B, and I. Building I overlooks the kids pool and has beautiful ocean views. Our villas in buildings A & B were both ground floor and very convenient. We ordered drinks and lunch from the bar attendants and they brought it right up to the patio!

Hope this helps! We arrive in Cancun April 21 (week 17) and have two ground floor villas at The Royal Islander. I can't wait! One is through an II trade and the other is my parents week that they own. We love The Royal Resorts and know you will too!!!