ask-redweek-rci-buys-dae-timeshare-exchange

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Original Message:

ask-redweek-rci-buys-dae-timeshare-exchange (by Terri V.):

Ever since RCI took over DAE the customer service has gone way way down. I purposely avoided RCI and have been depositing with DAE for years and they would always go above and beyond to fulfill a request. Since RCI has been involved all they want to do upgrade to "Gold Status" for better exchange options, which naturally costs more. In the past two years I have not had an exchange request fulfilled. So disappointed with no real options out there.