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Original Message:

Re: Maui Fires - "open a booking discussion"? (by Carman L.):

So the owner who I rented from through Redweek has already agreed to cancel my reservation and has already done so on his end but Redweek won't acknowledge it and continues to send me the same note that they have to continue to monitor the situation and that unless I hear from them, they have to follow the terms of the agreement. I find this so odd, what is there to follow if the owner has already agreed to cancel the rental and agreement? Its like Redweek doesn't want to return anyone's money, this is my first time booking on Redweek and given how they are handling the situation, I will never book with them again.