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Re: Maui Fires - "open a booking discussion"? (by Mirna M.):

I need to cancel my week 9/9 - 9/16 at the Westin Kanapali Club. I already wrote to Red Week and they also gave me the generic answer and referred me to the owner. Wrote to the owner and so far I have not heard from them. It is clear that we can not travel there in a few weeks, even the hotel can’t provide the same amenities as before, understand! What I do not understand why it is taking long to cancel and return our money!

Do I need to dispute with my credit card?