Maui Fires - "open a booking discussion"?

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Re: Maui Fires - "open a booking discussion"? (by Danielle S.):

I was able to cancel and get a full refund for Maui dates October 14-21 Sent a message through Redweek to the owner. They contacted redweek and authorized cancellation and refund. The next day redweek messaged me stating refund would be 7-10 days. I received it in 48 hours.