Maui Fires - "open a booking discussion"?

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Re: Maui Fires - "open a booking discussion"? (by Bond W.):

We booked a week at the Hyatt Regency Club on Kanapaali Beach 9/2 - 9/9 never anticipating such a disaster could occur. We reached out to Redweek for options and were given the standard "force majeure" response.