Now Offering Full-Service Rentals!

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Original Message:

Re: Now Offering Full-Service Rentals! (by Kim):

I just noticed this week, Redweek started charging additional $99 as commission for DIY Verified/Protected Rental posts without ANY prior announcement nor notifications. Redweek simply just deducted $99 as if it were full service rental... When did this change take place? Did Redweek ever make announcement that they will start charging extra $99 commission if the unit gets rented out?? In that case, how is DIY Verified / Protected posting different from Full Service Rentals ($49.99 + $99 vs. $59.99 + $99) As owners and long-time user of Redweek, we feel cheated... Isn't charging $49.99 for the posting / verification AND almost 9.5% service fees to the renters already more than enough for each posting? How can you abruptly start charging additional $99 for the owners who aren't using the Full Service without not even a single email announcement? (We as owners still had to answer all the questions from the renters, there was no additional service provided by Redweek to justify for this extra $99 charge as "Success Fee")