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Re: Whos who of redweek? (by R P.):

patsyd3 wrote:

Hi, We bought a timeshare 10 years ago at a resort we love and never planned on exchanging. Last year my husband died and I have contacted RCI to see about banking a week. I explained I had never banked and had lots of questions. Of course all they wanted was me to bank. I did bank a week & requested a search for next year.

I then rec'd a letter stating my week was not elgible and to contact my home resort. My home resort said since I owned a week there was no issue dues were paid, to call RCI. I called RCI they now say o.k. but did not show my search request which they have charged me $164.00 for. They advised now in system.

Then I rec'd another letter stating NOT elgible, I called again was told everything O.K. " just a glich in the system." This does not make me the least bit comfortable. How do you know if they are actually working on your search?? Do they notify you I gave them flexible dates & resorts.

I appreciate any information and steps I can take to work with in the system to get results. I was willing to trade on Redweek but it appears everyone is afraid to commit all are provisional so how will there ever be any to exchange to if we won't take the step? Pat

This is one of the reasons RCI is getting such a bad reputation .... they can't seem to get their act together by either overbooking a resort or cases such as yours. They've given you the run-around and that's just plain not right.

I haven't used RCI in a few years, since we sold all of our timeshares, but what you are saying is that you have an ongoing search with RCI or have you deposited your week and are waiting on something to come along that you want in an exchange?

I don't understand why they charged you $164 since there has been no confirmed exchange yet.

BTW, I never did business with RCI using guides (phone) ... I did my own searching online without use of a guide. You can do that yourself by going to www.rci.com and registering to become an online member.