the manhattan club
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Original Message:
Re: the manhattan club (by Lucy A.):
janet899 wrote:frank972 wrote:We have the same issue- we own 7 days every two years and have been losing at least one day a year because we can never get a reservation. WE live 2 hrs away and one Sunday just took a chance on a cancellation- drove into the city, left our bags with the bellman and called every few hrs to check for availability. we finally were able to get a room and stayed that night. The cancellation policy is poor. There is no incentive for anyone cancel so rooms often sit empty- they can not give that room away because someone may arrive in the middle of the night. I think owners shouldl have to reconfirm 24 hrs ahead. That way more openings would come available.As owners, we just called the MC to book our 7 nights for 2007 and were told there are no rooms available for the remainder of the year. We told them we paid for a room and we are entitled to get 7 nights every year but we have no recourse. We think this is illegal. They said we could be put on a waitlist but even if we were to get one night, we would lose the remaining 6. They said If we can't get our nights, we will lose them. we have no recourse as far as getting our nights at any other time either. If anyone is think'g of purchasing, they should reconsider and investigate this and try to contact other owners. If anyone has any info relative to this matter, please answer.
Consider joining the MC Owners group on Yahoo. http://groups.yahoo.com/group/manhattanclubowners/