Firt time renter
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Firt time renter (by Laura L.):
bryang31 wrote:I have been able to reserve my unit with less than a weeks notice. They are even great about giving points back if the resort happens to not be full. Very unusual but this year there was snow and people could not get to the resort and we go points back even though we made it there.marty8084 wrote:I would assume that if I got your email that I would have gotten any owners' replies also. Do their responses come through your service? I have tried three more requests today, but time is running short. How about owners who have floating weeks, is a week enough time for them to reserve? I'm sure it varies by resort, but in general? thanks.theresad57 wrote:I emailed two members of redweek to find out how to pay them and what to do next. I am trying to rent a timeshare for May 24th through the 31st and haven’t had a response back. I know that it may take them a few days, but it has been week now. What am I doing wrong?Please be sure to aways check your spam folders on your email account as the owner's replies might be filtered out depending on your email settings. You might try sending another email and include your phone number (if you feel comfortable) then continue to check your email and spam filters. If the owner also has your phone number then they have another way to contact you.
If you don't have any success of hearing back from any owners please be sure to email support@redweek.com so that we can further assist you.
Thanks, Marty