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Exchange fees are standard procedure ANYWHERE... (by Sadie A.):

ken1193 wrote:

>>Beware with Interval, they charge you for anything they can. When we had to exchange with them from Festiva (Ellington) they charged us $139 on top of our membership dues.<< ===============================================

In fairness to II, **ALL** exchange companies charge an exchange fee for making ANY exchange --- that's the business they are in. This has ALWAYS been the case, with just minor variations in the actual exchange fee charged by different exchange companies. How / why is this decades long and established fee practice somehow now an objectionable suprise to you?

Exchange companies are in business to make a profit --- not to be your friend or to facilitate your vacations for free. Profit motive is the reason why they exist at all and it's the reason why they charge membership fees and exchange fees (which are both purely voluntary choices for the consumer). With due respect, if you don't want to pay for those particular services, you can always make the personal choice to just not use them...

Sadiea states: My complaint was not so much the fee but the fact that Ellington did not tell us we had to reserve our week 29 six months in advance. Therefore, we had to go through Interval to find something quickly or lose our vacation time. The only thing they say they could find us was a dumpy, tiny hotel at Va Beach, with a kitchen so small two people could hardly turn around and we had to use the same towels ALL week. Now how fair of a trade is that going from a swanky golfing resort. Ellington failed to inform us a lot. I thought that is what the sales reps were for to give you the most important details in person. I suppose everyone goes home and actually reads that 20 page contract? Am I the only one who didn't?