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Original Message:

Re: grand mayan luxxe villa (by Maureen L.):

bryceb wrote:
thanks for taking the time to write that post. it was very helpful. is the grand luxxe a vidanta subsiderary or a top of the chain mayan palace condo. or are they all the same. is "mansions of the world" a concept or is it a true entity that is being marketed and built. Is neuvo varrarta the only place they are building the grand luxxe or is it going everywhere. I just got back from the rivera maya and they have their show room (which is fantastic) but are they going to build a lot of grand luxxe villas or only one per resort. if so is it going to be extremely difficult to even use or will we always have to settle with the grand mayan even though the grand luxxe is built. anybody have any thoughts on these questions?
We upgraded Dec.2009 to the grand luxxe..we were assured that they would never over sell the units and availabillity at any time would nor be a problem....PROBLEM is that we can't get a reservation even close to the time we want to use the unit. We have been offered a Grand Mayan unit instead. I replied ..why would we have upgraded for $18,000 if we wanted to stay in a Grand Mayan unit??? The company is not able to confirm when the next building will be ready but would send me an e-mail when they know..bottom line we are out of luck and will never speak to another timeshare sales person again. FYI we have owned timeshare since 1988, so we are not new to this. We don't seem to have any recourse for we have paid in full for the unit. Any suggestions???