Original Message:
Re: Resort management has changed from Southwind to the Colonnade (by Jeff R.):
2/28/2013 - Colonade's cs rep Toni is no longer there - probably a good thing as she didn't understand that they need to issue a reservation number to II for me to bank units. She told me to simply make up a number and insert it into the II reservation website field - after I paid my greatly increased fees. I asked for her to snail mail the HOA contact info. She sent the last newsletter which I don't recall recieveing along with a hard copy banking form. I filled it out and faxed to Curtis today. Yesterday I called and talked to Curtis, who seems to know how to do this and who told me Toni's not there. I don't have the HOA contact with me at the office today but can post it later. Best advice - keep calling and trying. Staff there seems to wear many hats. Mid morning calls (CT) seem to work the best.
PS - The phone number we use is 417-336-6288; fax 417-339-6398