Original Message:
Reach out to us (by Vida V.):
Dear megumim3,
We have been notified about your comment.
If you have pending concerns with us, we have confidence they can be addressed as soon as we are contacted to continue this dialogue. As Customer Service advocates, we appreciate the opportunity to make our clients happy and by establishing a direct route of communication, we get the chance to analyze each case individually and find the most suitable solution.
Being that said, reach out to us at grupomayanblog@grupovidanta.com or by telephone at 1-800-292-9446. Kindly provide us your contract details to be able to provide you personalized assistance.
We are devoted to provide the most spectacular vacations on the best beach locations available in Mexico and reassure you of the great purchase you made.
We truly appreciate your time.
Sincerely, The Customer Support Team.