Post reply

Re: Can't even give them one star (by Alan M.):

My wife and I took CLO on directly (CLO vs Moore GV15006540-00/01). We had asked for information, per the contract, to justify the $2,200 maintenance fees and declined to pay until the information was provided. Instead of responding to our concerns, they repeatedly demanded payment and then declared the account in default and filed a claim. We used CLO filings with State of Virginia (received a CD with all their registration information) and prior case information (documents for CLO vs Trinkle in District Court and Heyner vs CLO in Circuit Court are especially helpful) to prepare for the trial. After a few visits to Henrico County for court their charges against us were dismissed with prejudice. Our counterclaim resulted in a judgement against CLO and nominal damages awarded to us. We could have done better on our counterclaim, in my opinion, but being non-lawyers had trouble entering evidence due to technical issues (not on the merit of the evidence). We must have done something right because CLO's lawyer even tried to claim at the start of the trial that we had someone helping us prepare our documents and tried to get everything thrown out. Again, it was a lot of work but we are glad we did not let them bully us into submission and exercised our rights per the contract and court system. Stuart Sadler knows all about CLO so is a great resource, especially if you cannot travel to Henrico County yourself. On Terrib179, I take anything he/she states with a grain of salt. Based on our particular contract and our specific experience through this entire process her information can be misleading and inaccurate. Use/obtain legal advice particular to your contract and situation to best decide how to move forward.