Paid maintenance fees, but lost week

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Original Message:

Paid maintenance fees, but lost week (by tdhi):

Hi all,

My Orlando 2/2 week is March 5th every year. In 2016 I didn't pay the maintenance fee until January 26th, and then I forgot to deposit the week with RCI in order to exchange it. Now Diamond Resorts (new owner) is telling me that I lost that 2016 week; can't use it.

Has anyone else had success recovering their week in this type of situation? The funny thing is that I tried to deposit the week in October 2015 but it was returned because my credit card number changed a few times and I forgot to update with the resort. RCI had been calling me in January 2016 but stopped calling me after I made the maintenance fee payment to the resort.

thanks in advance, Tushar