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Re: Can't even give them one star (by Marty L.):

My wife and I bought a 2 bedroom unit in March of 2014 that was marketed by Apex for Club Land' Or. The unit that we were shown by walk thru onsite had been remodeled with several nice items such as furnishings, appliances, restroom fixtures, etc. We were told that the entire resort would be remodeled and upgraded to this standard by the end of 2014. We have been back to the resort twice; once in April 2014 & just last week in May of 2016. There have been no efforts to update the facility as presented to us. We had the opportunity to meet with the General Manager " Prince Ellis" last week in which he verbally on a recorded conversation indicated that he is also a part owner as well as the Holt brothers. My wife has taken several pictures and a video of both the new 2 bedroom unit that we were supposed to receive as well as the nasty existing conditions that were made available to us. I'm personally tired of all of the lies and cover ups that we keep receiving from the marketing staff as well as "Prince Ellis" himself. We just want what we were sold or all of our money back. I hope that this won't require legal action but if so; I intend to do so to the full extent of the law. Club Land' Or is a fraud that keeps selling units to people on a daily basis and none of the money is being utilized for the renovation that we were sold on. Please comment on any best action(s) to take..

alanm270 wrote:

My wife and I took CLO on directly (CLO vs Moore GV15006540-00/01). We had asked for information, per the contract, to justify the $2,200 maintenance fees and declined to pay until the information was provided. Instead of responding to our concerns, they repeatedly demanded payment and then declared the account in default and filed a claim. We used CLO filings with State of Virginia (received a CD with all their registration information) and prior case information (documents for CLO vs Trinkle in District Court and Heyner vs CLO in Circuit Court are especially helpful) to prepare for the trial. After a few visits to Henrico County for court their charges against us were dismissed with prejudice. Our counterclaim resulted in a judgement against CLO and nominal damages awarded to us. We could have done better on our counterclaim, in my opinion, but being non-lawyers had trouble entering evidence due to technical issues (not on the merit of the evidence). We must have done something right because CLO's lawyer even tried to claim at the start of the trial that we had someone helping us prepare our documents and tried to get everything thrown out. Again, it was a lot of work but we are glad we did not let them bully us into submission and exercised our rights per the contract and court system. Stuart Sadler knows all about CLO so is a great resource, especially if you cannot travel to Henrico County yourself. On Terrib179, I take anything he/she states with a grain of salt. Based on our particular contract and our specific experience through this entire process her information can be misleading and inaccurate. Use/obtain legal advice particular to your contract and situation to best decide how to move forward.