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Re: Can't even give them one star (by Simona R.):
I am a member of Club LAND'or since 2006. Every year they increase the annual fees as well as they assess exorbitant assessment fees. The resort has been under construction since I can remember. I have placed complaints with the Better Business Bureau and the Attorney General office. I am looking for people interested in joining a class action lawsuit against this awful company. Buyer Beware: do not buy a time share at this resort or any other resort owned by this company. Their business practices are predatory, their sales pitch is misleading and withholding important information with respect to the annual maintenance fees, administrative fees and assessments. I requested a breakdown of all the fees assessed against my unit and a copy of my contract for months now. I have just received an email from the legal/recovery dept threatening me with collection after they missed two of my payments. The money is sitting in their account without properly being applied and I continue to incur late charges and penalties. When I try to communicate with them I get a nasty response like you should look at your contract, everything is in there. When I requested a copy of my contract and proof where these fees and assessments are coming from, I was told to send them $25 so they can send me a copy of my contract. Ridiculous!!! Fees on top of fees on top of charges. People should be aware of this company's business practices before signing any contract with them. i am seriously thinking of pursuing legal action against this horrible company.