Original Message:
Re: Resort management has changed from Southwind to the Colonnade (by Chris B.):
It is kind of strange that they billed the assessment in summer of 2016 and promised a week of Interval Int'l for the fee, it seems like this fee was only to try and get the property up to acceptable standards and they never deposited the extra week. Then I tried to deposit my 2016 year into II and have been promised it will be done soon, but here it is 8 months later and hey still are not an accepted exchange partner with II. Also it was kind of odd that I paid my 2017 maintenance fees with a credit card in January 2017 and then in April 2017 I get a notice that my credit card was no good (plate was replace because of flagged fraud.) When I called Grand Regency they told me their credit card machine was out of service for several months that is why the card was not processed for 3 months. HOW CAN A BUSINESS OPERATE WITH OUT CREDIT CARD TRANSACTIONS FOR 3 MONTHS!!!!! Now I ask about returning the deed and not paying 2017 MF, and I am told it will cost me $2277 + $626 for 2017 MF. Really I still have 2 weeks of usage I can't use because the place does not meet standards for exchange, and it will be three weeks if I pay the 2017 MF. Is there any hope of this place cleaning it's act up?