Original Message:
Experience with RedWeek Full Service Team rental (by Nancy M.):
I am disappointed with the full service as well. I have rented my unit in Hawaii for the upcoming Christmas/New Years holidays and have concerns with the new payment service Checkbook IO. It does not work in Canada! I have been sending emails to costumer service since October and have received no response to date. Considering the quick response time when you are looking at renting your unit, the response time concerning payment is completely unacceptable.