Original Message:
Re: Closing of Colonnade without notice (by Judith S.):
Bought a one week time share at Colonnade about 15 to 20 years ago. Up until a few years ago, everything went well. Pool was OK, furniture was in good shape, amenities were adequate. Received MF in December, 2017, and paid it. The last time we were there was Thanksgiving, 2017 and the place was a mess. No cable or Wi Fi and the furniture was in really bad shape. I had no reason reason to think our MF would not be applied to maintain or upgrade the unit, as the letter from Missouri Association Management LLC indicated. April of this year I sent reservation request for Memorial Day weekend. I had always received a confirmation E mail previously but not this time, So I called, no answer but left a message. Never received any communication from the Colonnade. Contacted BBB and Branson Tourism. Neither could offer any help and had no idea who to contact. My daughter called the Plaza hotel across the street and was told by the front desk there that the Colonnade was closed and being gutted. We were totally taken by surprised and shocked that we had not received any notice of this, what so ever. So upset. What if I had not called to confirm?? Will contact Good Mgmt, MO AG, etc.