Original Message:
Changes at Kauai Beach Villas due to sale of resort (by Jim D.):
wendywins wrote:I am currently at the resort for three weeks Jan 2008. The staff is mostly intact which is not easy because competition is fierce at hiring experienced people. There are more jobs than people in this field on Kauai. Welcome is as always with lei greeting and warm smiles. New pool construction should begin and end in 2007.We have always loved to come to KBV but there are some changes that may affect the atmosphere and service which in the past was very good. The new management (Wyndham) has apparently cut staff and some old traditional things have been dispensed with. Maybe because it WAS locally owned and managed, it was done in the Kauai way ...and it made it special . I hope that the new management will catch on and listen to those folks who really know Kauai. What is more Hawaian that being greeted with a lei of flowers upon arrival.., at check in? We were stunned to find that welcome has been eliminated! And that old familiar staff were gone..and that pay is not as high as before. As you know, on Kauai, most of the locals work several jobs..sometimes three "parttime jobs" to get by..! It was nice to have people working atKBV who were longtime residents and were mature and interesting folk. It added to the experience. Anyone else noticed these changes ? Anyone commented to the management?