Has anyone used HELP4TSO

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Original Message:

Has anyone used HELP4TSO (by Anne S.):

Your company is facilitating a fraudulent company. They took my brother for a ride, they don't cancel your timeshare. They make you do it, and half the time it doesn't even work. The resort ends up taking the Timeshare back anyways, they don't do anything for their clients. Can't even get them on the phone after 5 pm. They are there, just dont answer the phones.