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Re: Hanalei Bay Resort is a sham. don't go there (by Lisa T.):
I will also update this old post above since it is from 2014.
We have owned for over 16 years at HBR. Although the resort went through a "rough patch" several years ago, it is now in fantastic shape. The entire resort has been completely renovated inside and out, as well as the pools. As the poster above stated, it is being managed very well now and went through major renovations the last few years. The grounds and views are stunning. It keeps getting better and better. You can't get a more spectacular view. They have also remodeled and added a great swim-up pool bar. We are so glad we weathered the storm. It is a true gem and a great value.
As far as not being able to trade from HBR, we have had no problem trading our unit. We have traded to several Marriott properties in the Caribbean, specifically Aruba, and also to St. Martin, St. Thomas and Cabo and other U.S. locations through Interval. We get several bonus Accommodation Certificates every year and have used them yearly to go to Aruba Marriotts for the last 4 years.