Original Message:
Re: So What Are You Doing For Your Cancelling Renter? (by RedWeek Support):
John: If you paid directly to RedWeek through Online Booking, then you can file a dispute using your RedWeek booking number. Renters who paid the owner directly will need to work with the owner to resolve the situation. Please let the owner know that many timeshare companies have been flexible in canceling and rebooking reservations. If the owner understands they may not lose the week which they have already paid for, hopefully they will work with you for a solution,.