Original Message:
Re: So What Are You Doing For Your Cancelling Renter? (by RedWeek Support):
Each difficult or unexpected situation provides us with an opportunity to learn and make necessary changes. The following clause has been added to the RedWeek Online Booking rental agreement as of April 8:
IMPORTANT: For rental agreements signed on or after April 8, 2020, the Coronavirus (Covid-19) pandemic is considered a foreseeable risk. The renter, by digitally signing this agreement, hereby acknowledges and accepts the risk that the pandemic may prevent travel or occupancy of the rental unit, and that this will not serve as a basis for requesting a refund. This clause specifically removes the obligation of the owner to provide a habitable unit as described in sections 2 and 12, if the cause is due to the Coronavirus pandemic.
We now also provide a means for the renter and owner to correspond directly with each other and come to a resolution on how they want to handle any unexpected situations. If the owner and renter are in agreement, then we will abide by the terms they have agreed upon.
RedWeek Online Booking has become a very popular option for renters, since it provides the assurance and peace of mind that their money is not disbursed to the owner until two business days after they have checked into the resort.