I would not waste any more time calling TMC to vent and complain. They simply have no interest.
Rather, comprise letters to Eric Schneiderman describing what you believe to be unfair, illegal, or unscrupulous treatment since acquiring your TMC timeshare. Mr. Schneiderman's office is interested in learning of any Marketing mail correspondence you may have ever received from TMC, any promises that were made regarding time availability or stable/capped maintenance fees, info regarding the salesperson's representation that TMC would buy the unit back if ever we wanted, info regarding your own personal experience with getting your requested time for the timeshare you bought.
Below is my report to the Attorney General. Everyone aware of this forum should do the same. Mr. Schneiderman's office is very receptive and is interested in these details. The AG's office has followed up with me with questions several times after receiving my complaint. They have advised me that they do not look at this forum, so, if you don't formally make your written complaint to the Attorney General's office, your voice is not being heard ...
Eric Schneiderman, Esq. New York Attorney General’s Office The Capitol Albany, New York 12224-0341
Re: Timeshare Owners vs. The Manhattan Club
Counselors Schneiderman, Meier, Farooq & Rendin,
The purpose of this writing is to formalize my complaint and to contribute to the evidence pool on Plaintiff's behalf in the above referenced action.
My wife and I responded to a direct mail campaign of the defendant in 2001, met briefly with a Sales Executive, and purchased one week of a one bedroom suite, Gold Flexible Interest. During the sales presentation we were assured that the maintenance fees had not and likely would not increase in the foreseeable future, and that they may even decrease over time. We were also verbally assured that these time shares were steadily increasing in value and could always be sold at a profit in the future, as prior owners were purportedly doing.
In the course of the 13 years we have owned this property we were able to secure our stay there only once. We have called or written to TMC to try to plan a family vacation every year since purchasing 13 years ago and, other than the one occasion, have consistently been denied availability.
During this time our maintenance fees were increased from the initial agreed upon $610 ... to $2,659 annually. That's $2,659 for a week hotel stay (that we cannot even obtain!) on top of another $24,493. that we originally paid for the privilege.
We have dutifully paid all of the fees and maintenance expenses as billed trusting that the State was about to intervene and disallow this continued fraud and the personal threats. We are willing to testify or sign an affidavit attesting to the untruths and misstatements made by the defendant in the course of presenting and selling this property, as well as to our inability to claim what we paid for over the course of our 13 years of ownership.
Sincerely, Charles & Robyn McGill
Timeshare Unit Number - 1715 Owner Number - 14049 Contract - One Week Gold Flex Interest Purchase Price - $24,493. Maintenance Fee - $610 now $2,659.33 Date of Purchase - 2/3/2001 Sales Executive - Vicky Tree Owners - Charles & Robyn McGill
Charles McGill
(cell) 516.902.1817