Hi, No I am not a shill (just a customer who used their services and was very happy) but I'm not so sure I can recommend them anymore. It all relates to a switch in personnel from Karla Lopez to a lady named Kimberly Clark. I was scammed by 2 companies and Karla was EXTREMELY helpful in getting my money back from one of them, Land Ahoy Properties. She promptly returned all my calls and made sure Land Ahoy paid them and then sent me a check for half the money. I was happy because I felt she was working on my side. This was back in October 2007.
IBD Marketing however, was a challenge. They didn't respond to any of her attempts to make contact and I just about gave up on getting any money back from them. Then one day in early December $349 gets taken out of my bank acct (they ask for a voided check as payment). I was confused because I thought it was the amount I was supposed to be getting paid from recovery of the money I lost so I thought they had reversed the payee by mistake. I left a couple of messages and Kimberly called me back saying Karla was no longer with the company and that IBD Marketing was supposed to issue me a refund directly within 30 days. The 349 taken out was *their* contingency fee. A red flag went up coz I knew how scummy they were but I gave her the benefit of the doubt.
Of course, December passes by with no check. I started calling and leaving messages with Kimberly at the beginning of the year but to no avail. I definitely think this focus from "what's best for client" to "we want out our contingency fee" chamged after Karla left. I left them a nastier voicemail this morning demanding my $349 back since they did not recover any fees for me. Time will tell whether this will happen or not.
So, no, don't add them to the recommended firms list. This would be based SOLELY on the fact that Karla is not working for them anymore. Anybody else out ther with experiences to share? Tonyp38? He was the one who introduced the firm to all of us in the first place.
Nori N.