Marriott Vacation Club

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This is very distressing news as I have rented out week out for many years with no problem, inc this year. This makes me think it is time to sell or surrender our remaining week as we no longer go to Spain.

Thanks for letting us know!

I believe it’s not strictly enforced for ownership week bookings but they started cracking down on points booking / interval exchanged weeks. The definition of ‘commercial use’ on their form is very vague…. I posted another thread on Tugs timeshare forum and here’s more info about this topic you can check out.

https://tugbbs.com/forums/threads/arriving-guest-information-merged.351715/

Hi all - we are furious about this change. We own 4 weeks of 2 bedroom lock-offs in Hawaii and have always been able to use 2 weeks for ourselves and rented out the other two to friends or on Redweek.

We are super distressed and have had a 2 room oceanfront on Redweek for a month with no bites, as well as a 1 room oceanview and a studio oceanview.

We have reduced the price to less than half of what we earned on them in previous years and then yesterday got an email from Marriott stating changes to the Guest of Owner process and advising that no changes can be made within 30 days of arrival. Today when trying to extend our post for one of these weeks a new pop-up came up on the Full Service posting process with Redweek that bookings cannot be made within SIXTY days of arrival.

What gives? I can't believe there are not more entries on these forums. How can this be changed with no notice and no input from owners? Can anyone advise on Class Action Lawsuit options - or any actions anyone else has tried to take about this?

Original Starwood owner - bought off the plan and now exploited by Marriott

We have a confirmed Redweek Marriott Hawaii rental that is less than 30 days out. I did fill out the MVC name change form, and spoke to a MVC associate before that on Thursday, and he never mentioned any 30 day name change ban. I had already the changed confirmation and will call MVC Monday, as I am worried about the renter backing out if they are actually serious about that!. We have been pretty happy Marriott owners for over 20 years, and at Chariman's level have more points and weeks than we can use ourselves. The current week rented is because I had knee replacement surgery and am no where close to wanting to go to Hawaii in August. It was to be for family anyway but put them on Redweek when the timing didn't work out. We have been promised in multiple "presentations" that the rental option was one of the best reasons to go ahead and add more points or weeks. Of course we never did it for that reason, but it has been a nice occasional back up for years when travel was restricted.

I think everyone needs to call to let our shock with this belated announcement ! We already had the week and rental in place. How can they retroactively do that?

Class Action Suit required

So, if you rent for more than 30 days out and fill out the Guest of Owner form as required, you should be OK?

This new policy is very upsetting. I'm wondering if there is some way we can band together to try to oppose this policy?

I too own several Marriott timeshares....inherited...I rent them for the most part. My gut is that Marriott is saying "don't run a business out of your timeshare". For example, don't use the timeshare or a group of timeshares as like a mini hotel within a resort where one person books (with you and not Marriott) for a couple of nights while another books for just 1 night and Marriott is none the wiser. I could see this being a legitimate concern from Marriott's point of view.

I don't think they are saying "you can't rent your specific timeshare period out to a specific guest"....I mean Redweek has lots of new Rentals every day for Marriott timeshares. I don't believe Marriott can legally stop us from renting stuff out to guests. In fact, I've openly talked to the Marriott helpdesk about how to do private rentals. I think they even gave me Redweek's name.

My husband and I were considering renting a week from a Redweek offer. Are we at risk if we rent from them of having it canceled and not having a place to stay. We are owners at Frenchman’s Cove and have been for 20 years. We have never heard of this. It’s very concerning.

I really think people may be overreacting to this guest form to fill out. "Commercial Use" in the form can't possibly mean I'm prohibited from renting my time share out to people to use it for "private use". Honestly, Marriott has their own service to rent out owner's timeshares. "Commercial use" means don't use your timeshare as a mini hotel. For example, don't Airbnb your week in 1 or 2 day segments without giving Marriott guest info!

Maybe I'm wrong, but Marriott may actually have a valid point here and this policy may actually help owners. For example, I don't want somebody renting 3 days from Redweek to think that some random individual is cleaning up their room to prepare for a new guest. This could potentially hurt all rentals on Redweek. I want them to know Marriott is cleaning their room up to prepare for a new guest. Additionally, getting "companies" involved splitting up weeks to try the raise the rental price per day of renting might actually be lowering the price of renting a typical week that belongs to an owner like me.

Let's just see how this one plays out....

you should be OK with that as I did so last year with no problem.

resulo wrote:

So, if you rent for more than 30 days out and fill out the Guest of Owner form as required, you should be OK?

The new Marriott 30-day rule is really onerous. Suppose a renter cancels within the 30 day window. Sure, as an owner you are not obligated to refund the rent. But, this rule makes it impossible for you as an owner to rent the week to another party at any price. And, if you have taken your name off the reservation, you can't use it either! However, Marriott does gets to rent it or otherwise fill the villa, and you get nothing. I live on the West Coast and l would almost certainly book a flight to Hawaii and occupy the villa- if my name was still on the confirmation.

I believe you are mistaken. There is a an FAQ on the website. Just search for ‘guest name change form’.

Has anyone used this new process with Redweek & MVC? Would appreciate the details of the process.

I paid for a Marriott rental on Oct 21 and the owner still has not given me the info for dates of Dec 21-23 at Marriott Ko'Olina. I a getting concerned as I plan on having a xmas party for friends and need to get the invitation out. Im wondering if this new policy is what is in effect. What should my plan of action be at this point?

My best friend recently passed and his wife has a few weeks she needs to rent. I'm a MVC owner as well and had often changed names on line for family with no issues. I helped her rent two seperate weeks on Redweek. Changing the names has been brutal. Been told several different things including the site has issues and they are working on it. She's Chairman level and after much back and forth for 3 weeks got the form needed and the change of guest is done. Anybody else had this? Anybody been told it's an issue with the site? Has anybody changed names on line recently without an issue? Scared to hear

I’ve recently rented out one week at the Marriott Ko Olina in Dec and have no issue from changing my name to the renter’s name with less than 30 days window notice. I called them 2 day later to inquire the change and requested to expedite the process since the checkin dates was about 12 days out. MVC rep was very helpful on checking and informing me where they are with my request. It took them about 3 working days to change it. I’ve no issue with previous time of changing the reservation either with short notice. I guess I’ve been lucky for both time!

Having a difficult time trying to add a guests name who wants to rent. The website will not let me do it and when I called MVCI they told me that they will send me a link to fill out the form.. Days later, no link and I called them today and got disconnected everytime.. What is going On?

This is incredibly concerning. Has anyone had an actual renter turned away?