Sheraton Desert Oasis Reviews & Ratings

We stayed there first week of March.. WE loved it..it was just what we needed for the 4 of us.. Would definitley return..

This is a great property. The resort has a nice location right off of 101. We have been there for 10 years and keep going back. Staff is second to none from others places. We have been to several other resorts but this is our favorite.

We had a great time at the Sheraton Desert Oasis! The units are all newly updated, beds very comfortable. We traveled with our two boys (six and four) and they loved it. The pool is large and the staff is very friendly. We ate a few lunches poolside, and enjoyed the ice cream treats, too. We would definitely return!

We have stayed here many times over the years. It has always been a beautiful, spotless resort! The recent remodel only made it better.

We love the fully-furnished/full-size kitchen because we can buy food & cook or BBQ here! However if we prefer, there are dozens of wonderful restaurants in the vicinity or even fast food chains.

The bed they call "Heavenly" is just that...heavenly! We have never been in more comfortable beds than the Sheraton/Westin resorts!

We love everything you can do here from relaxing in the jacuzzi or swimming in one of 2 pools to sitting in our room whirlpool tub and watching a good movie!

I can't say enough good things about the Sheraton Desert Oasis. You will not be disappointed.

We have owned multiple weeks at the Sheraton Desert Oasis for approximately 10 years. It is a lovely resort, all of the rooms completely remodeled and updated in 2014 and the grounds are kept beautifully. A wonderful resort to enjoy while in Scottsdale.

We have stayed here four times because my husband likes the area. The pool area is good size but not huge. The rooms a little small because we have a four year old. We enjoy our stays but wish the rooms were bigger and beds more comfortable.

We recently stayed through March Break at this resort in a one bedroom unit. It was a little tight for 4 of us but we were still able make meals as well as use the barbecue area outside. The pool was beautiful and staff extremely pleasant and helpful with directions, etc. Daily activities are planned and provided at check-in. There's lots to do and the sights are amazing!

We had a one bedroom which is the lockoff of the main. It was small but more than adequate for wife and I. You could probably put kids below teenage years on the pull out. Although small the kitchen was more complete than many bigger units we have stayed in. Be warned there is almost no storage space, but the resort is aware of that and offers additional storage. Since there was only the wife and i for one week we did not take them up on the offer.

The unit was also quite well cared for, it looked like it had been recently painted. Ditto the grounds: well cared for and quite nice. However the resort is squeezed into a small area, so the units are close together surrounding courtyards. While we did not experience any noise problems I imagine in the summer with kids the noise may rebound off of the stucco walls. i would not really call it a resort due the limited grounds, but more of a very nice place to stay for a week or two. That's why i downgraded it to an eight.

We had no problem checking in. They asked us to take the tour, no pressure, and my wife as always agreed. of course it lasted over the 90 minutes but no real sales pressure. Throughout our week the staff was always friendly and very helpful. Because the resort is not in the middle of things we frequently availed ourselves of the concierge services. the service was great. While it is not in the middle of things, it is close by a major local belt and we found it very easy to hop on the beltway and get to where we wanted to go.

Planned resort activities were of the standard type, but seemed to be a little on the sparse side. They did throw a hot dog social, something I have never seen before in thirty years of timeshare.

The resort has one very large pool in the center of the grounds and a small quiet pool. Since it was quite cool out we visited the main pool only twice, and it really was heated!! They also had 4 fairly new computers hooked up to printers which were free to use. WIFI in the rooms was also free.

Overall a great place; We throughly enjoyed our stay even with the lousy weather.

Our family has come to Desert Oasis during spring for years. We find it much nicer then Palm Desert. We actually appreciate the Desert Oasis' family atmosphere. The location is perfect. The number of restaurants in the area is astounding. Great golf courses in the wazoo. There is no way I can try them all before I die. There is shopping beyond your pocket book's ability to grasp, plenty of sight seeing if you bring a car, and plenty of suburban walking trails. We're from Los Angeles and have not found the area traffic heavy, and think it is pretty relaxed in Scottsdale. The resort is typical for Sheraton. Very nice. Two thumbs up!

I agree with the review below, this is not a "resort". Right off a busy highway. It is a good place for young families with kids. We went during Spring Break time. The pool was always crowded and noisy and the exercise room usually full. The villa was well maintained.

Just returned after a week's stay over Xmas. The property was very well maintained as were the units. Pool was heated. Staff was friendly and accommodating.

Area has a lot to offer, golf, shopping, fine dining, museums, zoos and parks. Also make a day trip of the Grand Canyon, Sedona Red Rocks and other area attractions.

We stayed a week in april 2008 and really enjoyed the stay. On the positive side the 2 bedroom we had was terrific. Large unit, 2 fireplaces, whirlpool tub etc. The pool and hot tub are great, and the service was excellent. they had daily activities including live music by the pool one afternoon, a Wii tournament for the kids etc. The staff is excellent and always helpful. The reasons I can't give a higher rating include the limited food options (hot dogs and burgers around the pool), also while the location is convenient, the property is small and there really was not much of a view from our unit.

We just returned from staying at this location in a 2 bedroom lockout. This worked good for our family of 4 adults and 1 teenager to have 2 bathrooms also the two bedrooms with the fold out sofa. The foldout in the smaller unit would work for 2 children. The resort outdoors is clean as was the lodging. It was quiet. When we called for assistance- we had prompt response. We enjoyed the gas grills right outside our building to make food. The exercise room was adequate. The pool area was busy but enjoyable. The staff was very helpful and ready to assist us. The beds were comfortable. There was a wide variety of activities to do on their calendar daily. The location has easy access off the interstate so it was easy to get to various places in the Scottsdale/Phoenix area. We look forward to returning.

We just returned from our first visit to the Sheraton Desert Oasis. We actually bought on resale through someone who responded to an ad here on RedWeek.com.

Being an owner without having actually seen the resort, I was a bit anxious. But the whole experience exceeded our expectations. We have a 4, 5, and 7 year old and they loved it. The pool is heated and fabulous along with the hot tub. There is a private pool for adults if they choose to use it.

We had a 2BR lockoff unit and it was HUGE. The decor is nice, the amenities even better. The master unit has a double shower, jacuzzi tub, etc.

Both units have patios and pull out couches. The kitchen in the master unit is much bigger and has a dishwasher, full stove, microwave, etc. Plenty of dishes, silverware and other utensils are included.

There is a daily activity calendar and the staff does a good job of trying to get people involved.

The only negative I had was that we were asked to attend an "Owners Update" meeting (ie, chance to sell you more weeks) and we accepted. However, when I told them my wife wouldn't be attending, they said that I wouldn't be able to go. I pressed on saying that I actually wanted to learn more about what was offered through Starwood. They ended up brining out someone to talk to me directly. It was obvious that they did not want someone who had paid 25% of list price to be in the room with other people who they were trying to get to pay full price. I thought that it wasn't very good customer service since I was actually interested in listening.

But we're booked for next year, and already looking forward to it

We just returned from this resort with our two small children and my husbands parents where we stayed for 7 fun filled days. We had a great time and would highly recommend it to everyone young and old. The pool was like bathwater, the units were very nice and the food at the poolside grille was WONDERFUL! One of the childrens covered play areas was right next to our unit so it kept the kids busy and gave them an opportunity to meet other kids. This resort is in a very nice area with LOTS of shopping, dining and golf nearby. We did some sightseeing as well so it was convenient to be 1/2 a mile or so to the Hwy 101 loop. The Phoenix Zoo is a must see for families! If I had to complain about one thing (and I know those with small children who do more dining in than dining out can relate) it would only be that we had no place to store food as there were no available cupboards, they were all full of dishes. But we will be back again guaranteed!

This was our first ever timeshare experience. It was wonderful. We had a 1 bedroom unit on the first floor. It was clean, well, equipped, and very nicely decorated. The unit was very spacious for the two of us. The king size bed was very comfortable. The grounds are beautiful and well cared for. The pool area was great as well. No one tried to sell us a timeshare, per se, but everyday when we came back from adventuring out there was a voice mail message urging us to come to a timeshare presentation. It was interesting that on the first couple of days they offered a $50 gift card. The middle of the week is was $75. On our last day it was $100. But we just deleted the message each day. There was no other pressure to buy. I would definitly come back again and we are considering buying a timeshare here on the resale market.

We just came back from Easter week. We rented the sleeps (8). We went with our teenage daughters and put them in the one bedroom w/mini kitchen lock out. Everything was perfect. The decor, the grounds, scenery and even the staff. We were conveniently located close to the pool which is gorgeous. All the ammenities needed. The grills were close to all rooms, the rooms have dial up internet access only. It isn't lightening speed but it is better than going to the lobby for access. The exercise room is small but it does have all the essentials for a good workout. Both bedrooms and living rooms have TV and stereo. The living rooms have VCR's only. but for $10.00 a week you can rent the DVD player. We brought a small one and rented one for the other room. Believe me, I would rather pay $10.00 for the week than bring one from home. You won't be disappointed staying here.

We stayed for two weeks in April 2006 and enjoyed our stay. My wife and I went with our 16 month old daughter and it worked pretty good. She slept most nights in the living room and we had the bedroom. The grounds were well maintained and when we had a broken coffee pot, it was replaced within a few minutes.

When we changed rooms between weeks, the staff was very accommodating. We didn't have to pack up everything in our vehicle for four hours, they let us transfer directly from one room to another.

We phoned to reserve a high chair, but when we arrived, there was no note of our request. The one downside was that our daughter was crawling and the carpets hadn't been steam cleaned in a long time, so the knees and feet of her sleepers were very dirty.

We didn't have anyone asking if we wanted to buy a time share, but then we didn't go to the concierge for our "free gift".

We didn't find the menu from the pool snack bar very appealing, but kids might like it.

We would probably go again. It's a good location, easy to find, easy to get to the 101 loop. Lots of good restaurants within a 10 minute drive.

The accommodations are convenient to the 101 highway and that makes for easy access to the area attractions and the grounds are beautiful!!

However, the unit we were in was close to the road so we dealt with highway noise, but the most disconcerting part was that the 1- Bedroom unit we were in was substantially less that what we had hoped for. The unit, while spacious, was dirty from the tile to the worn out and filthy carpets. We wore our shoes in the unit as when we tried going barefoot the soles of our feet were black. YUCK! Some of the furniture needs replacing and the sleeper sofa was very uncomfortable even to use as a sofa.

The place has great potential with a wonderful pool, a great exercise room and fun activities; the unit itself was just a huge disappointment. The kitchen was not stocked as well as what we have found at other resorts, there was not a dresser to put clothes away so they were just stuck on a closet shelf.

However, the people were very nice but we were still ready to bail out of there early because of the lack of cleanliness. Unless we can be guaranteed a unit that has been TOTALLY renovated, we have no interest in going back. Too bad too, because the resort has such great potential!! The spa tub and the spacious shower were very nice however.

We stayed here in February 2006 and had a great stay. In fact we loved it so much we extended our trip for another 4 nights. The resort was very nice, the grounds were very well kept and the rooms were spacious and tastefully decorated. The pictures on this website are exactly how the rooms look. The pool area was very nice and the pool itself was always heated. The hot tub behind the waterfall of the pool is large and very nice. They have a nice playground for children at the resort along with a sprinkler playground next to the pool that the kids also enjoyed. There is also a smaller pool at this resort not shown in any of the pictures, but that is a quieter area where most people relax and read books. The grille beside the pool served breakfast, lunch and dinner, but they didn't open until 9am and they closed by 7pm, which were kind of inconvenient hours. On the other hand the pool was kept open until 11pm, which was really nice considering it’s a heated pool. The staff was nice and helpful and quick to respond when you needed something. The only reason I am not giving this resort 5 stars is because the rooms still have regular TV's instead of flat screens and they still have VCR players and you have to rent a DVD player if that's your preference. They also only offer dial up internet in the rooms...if you want wireless you have to sit in the lobby and wi-fi charges you for it. Other than that this resort is really nice and I will definitely go back.

We loved the Scottsdale area; it's very upscale and has a lot of nice shops and restaurants over at the Kierland Commons. We also enjoyed shopping in Old Town, which has more traditional western items. We would highly recommend a day trip to Sedona either through the resort or on your own. The concierge desk is very good about helping you plan your activities and the resort itself offers many things to do throughout the week.